Customer Reviews

Customer Reviews

We’ve partnered with Trustpilot to bring you the latest reviews from real customers. See what they have to say about how Luggage Free has improved their travel experience.

What our customers are saying now

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Posted 2020-01-20 by Vivian Brown

We have used Luggage Free three times…

We have used Luggage Free three times now, and every time has been fabulous ! It has made our life much easier when we travel. We recommend it without reservation. Vivian Brown, Ph.D.

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Posted 2020-01-20 by Tom

It's Just Easy

Easy to setup. Easy to ship. Friendly and helpful staff. Everything arrived on time and intact.

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Posted 2019-12-30 by Nancy Blair

Easy and efficient

Easy and efficient. All bags arrived without issues. Thanks!

A star
Posted 2019-12-17 by H. Thompson

Highly Dissatisfied

We paid for a signature required on three suitcases, each insured for $2500. Not only did their shipping labels state “NO signature required,” but they blamed it on Fedex driver for “not reading their label.” Better off just going directly to Fedex. No need for this middle man who did nothing but take the order and print wrong labels. Totally dissatisfied!

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Posted 2019-11-04 by Anais


Excellent! Everything went smoothly, stress-free!

"None of these services could top New York's Luggage Free, which seemed to grasp the concept that if you're paying for a premium service, you want premium service..."
The Wall Street Journal

Luggage Free is a specialty service offering travelers the ability to ship luggage ahead to any destination worldwide, allowing them the ability to avoid the inconvenience of carrying, checking and claiming luggage – even going through customs.

Our luggage shipping service is guaranteed, allowing the traveler to avoid unnecessary aggravation and save time – safely and in style.

Luggage Free - Luggage Shipping Services

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