We’ve partnered with Trustpilot to bring you the latest reviews from real customers. See what they have to say about how Luggage Free has improved their travel experience.
What our customers are saying now
Shipping stuff made easy.
We shipped two bags to a villa outside Cortona in eastern Tuscany. Luggage Free made everything easy. The shipping tags arrive a day before, the bags were picked up as indicated, and they were delivered to the door 3 days early. This is the way to go. In January, we shipped a bag to New Zealand by a major international carrier, and it cost almost 3x as much as Luggage Free, and then they wanted another $250 to get the bag through customs. It finally arrived the day before we were to depart. I sent the bag back to the states by Luggage Free and it was a breeze.
Fantastically simple to use
Fantastically simple to use. Very responsive customer service agents at every step. Our luggage arrived home in only one day!
First time using LuggageFree and I was…
First time using LuggageFree and I was very impressed. Tracking was available every step of the way, and my suitcase was delivered five business days ahead of the guaranteed arrival.
Japan to New York
Traveling in Asia needed to ship some luggage home. Luggage free made it easy. They picked it up from hotel concierge as I was touring the day of pick up. My luggage made it home on time.