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Customer Reviews

Customer Reviews

We’ve partnered with Trustpilot to bring you the latest reviews from real customers. See what they have to say about how Luggage Free has improved their travel experience.

What our customers are saying now

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Posted 2019-07-12 by customer

When I called for help they were right…

When I called for help they were right there to help !

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Posted 2019-07-12 by Ramesh

Excellent service in the market

I think they are the best. I was doing the research and these guys gave me the best price and the luggage was delivered on time.

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Posted 2019-07-12 by customer

24/7 availability for tracking and…

24/7 availability for tracking and updating progress of shipping.

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Posted 2019-07-11 by Joanna

Absolutely an amazing service

Absolutely an amazing service. Just world class end to end.

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Posted 2019-07-11 by Vasileios Andrianopoulos

Good service - Happy customer

I used for first time the Luggage Free service and I am happy. My luggage arrived earlier in its destination than was scheduled and everything was ok. The schedule for my luggage was to arrive one day after my personal arrival. Finally, it arrived before me but there was no problem as my persons were at home and got it on behalf of me (*be aware about it as it could be an issue if nobody is in the luggage destination prior its arrival). Another issue was that staying in tourist-studio apartments there was no doorbell for me, so I had to be outside waiting for my luggage pick up. I was very lucky though because they came to pick it up the first 5min of the 12-4pm time-window. I had raised that issue and I guess they considered it (no option for delivery service to inform me by calling me in cell phone, so be aware that could be an issue). Anyway, everything went fine in my situation and I'm really happy. Thanks Luggage-Free for your fine service! I am gonna use Luggage-Free service again in future!

"The pick up in London went great, and my husband just received everything in Sydney. Thank you for all of your help."
Stephanie - Sydney, Australia

Luggage Free is a specialty service offering travelers the ability to ship luggage ahead to any destination worldwide, allowing them the ability to avoid the inconvenience of carrying, checking and claiming luggage – even going through customs.

Our luggage shipping service is guaranteed, allowing the traveler to avoid unnecessary aggravation and save time – safely and in style.

Luggage Free - Luggage Shipping Services

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