Meet the Team

Meet the Team

Established in 2003, Luggage Free has grown from a wild thought to the world leader in luggage shipping.

Luggage Free is made up of a dedicated team who never expected to know so much about luggage shipping or customs laws! Based in New York City, but with roots around the world, the team is a collection of professionals with a wide range of backgrounds, passions, dreams and skills. We work together – often late into the night or way too early in the morning – to make sure that your travel experience is as enjoyable as possible.

Jeff Boyd, President

Jeff Boyd

Founder and President

Jeff Boyd is the President of Luggage Free and manages the company’s day-to-day global operations. Having been with the brand since its inception, Jeff has overseen 14 consecutive years of growth, driven by Luggage Free’s expansion into a global service provider with a footprint in over 150 countries.

Prior to his tenure with Luggage Free, Jeff was responsible for financial modeling and analysis at the American Chemical Society in Washington D.C. He brings that data driven approach to Luggage Free in guiding business development, consumer behavior and digital marketing initiatives that have been the catalysts to Luggage Free’s success.

Jeff is a notorious oenophile and in his spare time, enjoys traveling the world with his wife and two children. His family has never checked a bag.

Ross Stamford, General Manager

Ross Stamford

Ross Stamford is the General Manager of Luggage Free, directing both the New York City and Dublin offices, while implementing bold marketing and strategic partnership programs. With a background in Education, Ross combines his expertise in analytics and assessment to continue building Luggage Free into a global brand.

Born and raised in Melbourne, Australia, Ross’ successes include designing successful collaborations with global luxury brands such as Four Seasons Hotels, Mandarin Oriental Hotel Group, Ritz-Carlton and many others.

Ross previously worked in corporate accounting and education and is an avid numismatist!

Deana Nekrasov, Global Operations Specialist

She can accomplish anything with blue skies and a ushanka.

Deana Nekrasov

I came from Russia about 17 years ago and have been enjoying my time in New York. In my spare time I enjoy art and music and I spend most of my weekends going out in the city, sightseeing and visiting new places in the Big Apple. I love to travel and have gotten the opportunity to discover places in the world I didn’t know existed. One of my best memories is snorkeling Cozumel followed by eating oyster on the beach with a cold beer!  I continue adding places I would love to visit one day. My goal in life is to enjoy and experience it the best I can, so at the end I can say I’ve done it all!

Alli Alvarado

Standing over Manhattan like she runs the place — and we don’t doubt that she could!

Alli Alvarado

General Manager

I hail from the great state of New Jersey, the Southern end where we have no accents!

One of my favorite memories is traveling to the city of Choluteca in Southern Honduras where my wife was born. The people are poor in money but rich in life.

When I am not cracking the whip at Luggage Free you’ll find me hanging out with family and friends, shooting the breeze, laughing and enjoying an adult beverage.

My 10 years with Luggage Free have afforded me the great opportunities of traveling to Australia, United Kingdom, Costa Rica, St Lucia and various domestic locations for business purposes.

When traveling on my own dime I have visited Mexico, Panama, Honduras, Puerto Rico and over 30 US states. I absolutely love staying in locations that are not exactly “touristy” areas.

When in Puerto Rico my children picked their own fruit right off the trees for breakfast, in Panama we were guests on a privately owned island where no motorized vehicles were permitted and they fished for their own dinner, and in Honduras we made our own tortillas from scratch then we prepared our meals on make shift stoves made out of stone located outside.

My dream vacation is to visit Ireland where I’ll drive through small towns surrounded by rolling green hills, visiting every castle I can and drinking Guinness beer!

Henry Kennard

On the front lines taking your calls! This world traveler will help you get to your destination in style.

Henry Kennard

I was raised in the small town of Concord, MA mere miles from where the historical ‘shot heard around the world’ took place. Many days were spent exploring the local woods and playing with friends until I found my passion and began training in the Olympic sport of FENCING!
I eventually became a state and national champion, as well as an NCAA All-American! Fencing has taken me (and my VERY heavy and unwieldy bags) all across the country and world to compete. Bringing a bag full of swords through customs is always an adventure!

Kyle, Business Development

Hailing from the great state of Oregon and after 4 years playing Minor League baseball up and down the East Coast I found a home in Brooklyn.

An avid Seahawks fan with a passion for sport and the outdoors, I enjoy a day on the golf course, paddle boarding, hiking, but most of all a good meal. I love exploring new restaurants, spending time with friends and family and traveling. I’ve traveled to Perth, Italy, France, Mexico and Canada and am always looking for the next adventure!

Rebecca, Customer Care

Born and raised in Ireland, it was always a dream of mine to move to a big city like New York.

I am so glad I was given the opportunity to work at Luggage Free, I have been obsessed with travel since I was very young and working here has allowed me to discover places I never would have dreamed of visiting. My list continues to grow every day thanks to all you luggage shippers! My favourite holiday destination so far is Italy! In my spare time, I enjoy playing the piano, kickboxing, Brazilian jiu-jitsu.

Tori, International Operations

Tori is a recent addition to New York, having lived in Connecticut and gone to college in Maine.

She’s a massive lover of reading (thanks to her degree in English) and dabbles at writing her own novel. She also loves cartoons, going to anime conventions, and crocheting. Life is busy and weird sometimes.

Tyler, Customer Care Guru

A Queens native, I couldn’t be happier to return home to the city I love after spending 5 years studying and working in the historic city of Boston.

My interests include science, technology, politics, hip-hop and sociology. I love to learn and genuinely find anyone’s expertise to be interesting. I never anticipated having some myself in the area of luggage shipping! In my spare time you can catch me singing opera, song-writing, biking, participating in local politics, playing the latest Nintendo game and sipping a delicious locally brewed IPA with my friends and family.

Elaine, Domestic Operations

I’ve lived in Brooklyn, New York for majority of my life and I wouldn’t have it any other way.

I’m an animal loving Vegetarian with a bunny for a pet. My interest include cooking, working out, traveling, and music. When I’m not binge watching Netflix I enjoy brunching, clubbing, and anything that involves tequila and Mexican food. Most of all I love just hanging out with my closest friends.
"None of these services could top New York's Luggage Free, which seemed to grasp the concept that if you're paying for a premium service, you want premium service..."
The Wall Street Journal

Luggage Free is a specialty service offering travelers the ability to ship luggage ahead to any destination worldwide, allowing them the ability to avoid the inconvenience of carrying, checking and claiming luggage – even going through customs.

Our luggage shipping service is guaranteed, allowing the traveler to avoid unnecessary aggravation and save time – safely and in style.

Luggage Free - Luggage Shipping Services

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