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Meet the Team

Meet the Team

Established in 2003, Luggage Free has grown from a wild thought to the world leader in luggage shipping.

Luggage Free is made up of a dedicated team who never expected to know so much about luggage shipping or customs laws! Based in New York City, but with roots around the world, the team is a collection of professionals with a wide range of backgrounds, passions, dreams and skills. We work together – often late into the night or way too early in the morning – to make sure that your travel experience is as enjoyable as possible.

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Jeff Boyd, President

Old enough to know how to operate that phone – years of wisdom which help him run this smooth sailing shipping company.

Jeff Boyd

Founder and President

I was born in Wyoming, grew up in Nebraska (go Cornhuskers), Ohio, and Texas. I eventually moved to New York to run Luggage Free, but not before a stop for a few years in Washington, DC. I’ve visited all but three states (Alaska, Mississippi, Idaho) and somewhere around 30 countries, with Cape Verde being the most ‘off the beaten path’. I’ve always said it would be very difficult for me to buy a vacation home because I want to keep seeing new places as opposed to returning to the same place over and over, though Costa Careyes and Paris would be very tempting. When I am checking out new places, I try to always rent a bike, visit at least one dive bar, and have dinner at a spot recommended by someone I randomly meet. Not coincidentally, those are also three of things I love to do in New York City as often as possible.

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Deana Nekrasov, Global Operations Specialist

She can accomplish anything with blue skies and a ushanka.

Deana Nekrasov

I came from Russia about 17 years ago and have been enjoying my time in New York. In my spare time I enjoy art and music and I spend most of my weekends going out in the city, sightseeing and visiting new places in the Big Apple. I love to travel and have gotten the opportunity to discover places in the world I didn’t know existed. One of my best memories is snorkeling Cozumel followed by eating oyster on the beach with a cold beer!  I continue adding places I would love to visit one day. My goal in life is to enjoy and experience it the best I can, so at the end I can say I’ve done it all!

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Alli Alvarado, General Manager

Standing over Manhattan like she runs the place — and we don’t doubt that she could!

Alli Alvarado

General Manager

I hail from the great state of New Jersey, the Southern end where we have no accents! One of my favorite memories is traveling to the city of Choluteca in Southern Honduras where my wife was born. The people are poor in money but rich in life. When I am not cracking the whip at Luggage Free you’ll find me hanging out with family and friends, shooting the breeze, laughing and enjoying an adult beverage. My 10 years with Luggage Free have afforded me the great opportunities of traveling to Australia, United Kingdom, Costa Rica, St Lucia and various domestic locations for business purposes. When traveling on my own dime I have visited Mexico, Panama, Honduras, Puerto Rico and over 30 US states. I absolutely love staying in locations that are not exactly “touristy” areas. When in Puerto Rico my children picked their own fruit right off the trees for breakfast, in Panama we were guests on a privately owned island where no motorized vehicles were permitted and they fished for their own dinner, and in Honduras we made our own tortillas from scratch then we prepared our meals on make shift stoves made out of stone located outside. My dream vacation is to visit Ireland where I’ll drive through small towns surrounded by rolling green hills, visiting every castle I can and drinking Guinness beer!

Ross Stamford

Ross Stamford, Business Development Manager

Made a career out of adventure and this most cordial travel professional is happy to make adventure comfortable for all.

Ross Stamford

Having been born and raised in Melbourne, Australia, I love the outdoors and the warm weather – the hotter the better! On the weekend, you might find me reading, exercising or watching my beloved Patriots or Red Sox. My bucket list continues to grow, but comfortably sitting at the top is cage diving with Great White Sharks. It will happen – one day! I’ll never forget bungee jumping in New Zealand, and my favorite place in the world is the Great Ocean Roan in Victoria, Australia. The views are breathtaking, the history is fascinating.  It’s nature at its finest. So to the world I say, “Carpe diem!” Safe travels!

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Max Woythaler, Cruise Specialist

You choose a language and this guy can speak it! French, Spanish, German, Italian… no problem. A world traveler, but often gets lost on his way to work… we still love him.

Max Woythaler

Howdy! I grew up in rural France (Bayeux, Normandy) before traveling and working abroad. In the last two years I have lived and worked in Hanoi, Vietnam; Addis Ababa, Ethiopia; and now New York City! I love the city life and working with the Luggage Free team! My interests include history, politics, sociology, and in my spare time I enjoy going out to parks and other urban greenery, movies, bar hopping, and the occasional overpriced unpronounceable cocktail on a Manhattan rooftop. We hope you enjoy our service and have a great trip.

Hayden

Hayden Lollis, Customer Service Guru

“Not all those who wander are lost”
-Tolkien

Hayden Lollis

Hi, I’m Hayden! I moved to New York in November of 2014 from California with my girlfriend in order to pursue her Broadway career and my political aspirations. Prior to working for Luggage Free I was a Fundraising Organizer for a congressman in California and ran various events. I hope to travel across the globe and breathe all the experiences life has to offer. I look forward to booking your next luggage shipment!

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Carson Deen-Acevedo, Operations Guru

“Better to see something once than to hear about it a thousand times.”
– Asian Proverb

Carson Deen-Acevedo

Being born and raised in the Bronx, New York, I’ve grown accustomed to the fast pace of everyday life in one of the most visited cities in the world. My travels throughout various cities in the states, to international ventures from Toronto to Costa Rica have taught me how important it is to feel comfortable wherever life brings you. I’m dedicated to giving my best to help your travel experience be a memorable one.

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Henry Kennard

On the front lines taking your calls! This world traveler will help you get to your destination in style.

Henry Kennard

I was raised in the small town of Concord, MA mere miles from where the historical ‘shot heard around the world’ took place. Many days were spent exploring the local woods and playing with friends until I found my passion and began training in the Olympic sport of FENCING!
I eventually became a state and national champion, as well as an NCAA All-American! Fencing has taken me (and my VERY heavy and unwieldy bags) all across the country and world to compete. Bringing a bag full of swords through customs is always an adventure!
"None of these services could top New York's Luggage Free, which seemed to grasp the concept that if you're paying for a premium service, you want premium service..."
The Wall Street Journal

Luggage Free is a specialty service offering travelers the ability to ship luggage ahead to any destination worldwide, allowing them the ability to avoid the inconvenience of carrying, checking and claiming luggage – even going through customs.

Our luggage shipping service is guaranteed, allowing the traveler to avoid unnecessary aggravation and save time – safely and in style.

Luggage Free - Luggage Shipping Services

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