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Customer Reviews

We’ve partnered with Trustpilot to bring you the latest reviews from real customers. See what they have to say about how Luggage Free has improved their travel experience.

What our customers are saying now

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Posted 2019-05-21 by David R

Delivery great, timing off.

When we retrieved the suitcase from the Fed Ex depository it was just fine, in as good a condition as when we sent it (it's old, it survived its journey of 6000 miles no worse for wear) and everything was there, nothing was missing. The only problem was that pickup was too early by four hours, the gang plank of the ship wasn't even down yet,and the delivery was three days too soon, we had specifically requested both verbally and in writing that it be delayed four days until we returned from Europe. This could have been an issue, but it wasn't as the pickup spot was only five miles away and the suitcase had not been put into storage yet, but it would have been nice to follow the requested and agreed upon timing. However, all's well that end's well.

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Posted 2019-05-21 by Suman

Super swift

Super swift, on-time and tracked delivery with pickup and drop off service. Would absolutely use again!

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Posted 2019-05-21 by customer

Worked as advertised

Worked as advertised

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Posted 2019-05-20 by customer John

So easy!

So easy! The luggage was home before I was.

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Posted 2019-05-18 by customer

Very helpful staff on the phone

Very helpful staff on the phone! My clients love the service!

"The pick up in London went great, and my husband just received everything in Sydney. Thank you for all of your help."
Stephanie - Sydney, Australia

Luggage Free is a specialty service offering travelers the ability to ship luggage ahead to any destination worldwide, allowing them the ability to avoid the inconvenience of carrying, checking and claiming luggage – even going through customs.

Our luggage shipping service is guaranteed, allowing the traveler to avoid unnecessary aggravation and save time – safely and in style.

Luggage Free - Luggage Shipping Services

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