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Customer Reviews

Customer Reviews

We’ve partnered with Trustpilot to bring you the latest reviews from real customers. See what they have to say about how Luggage Free has improved their travel experience.

What our customers are saying now

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Posted 2018-02-22 by customer

Great service

Great service, super responsive. Love this.

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Posted 2018-02-22 by customer

Excellent experience

Excellent experience. Delivered on time with care!

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Posted 2018-02-22 by customer

Very good service

Very good service. Luggage arrived half way across the world and in good condition. My one concern is that the pick up at the origin end and the delivery at the destination involved people who seemed to have no idea what the service was. A guy just tossed it in the back of his pick up truck at the American end! Not sure what they were planning on doing if it suddenly started pouring with rain. I want to emphasize that I am overall very pleased with the service, as it turned out, but my advice for improvement would be to always pick up and deliver in secure, closed vehicles, and somehow to ensure that people on either end know what the company Luggage Free is for and how it handles things.

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Posted 2018-02-22 by Eric

Excellent service

Excellent service

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Posted 2018-02-21 by Suzanne L.

Everyone I worked with was exceptional

Everyone I worked with was exceptional. I needed to change my pickup time about 5 times and it was never a problem. I also got a discount which was great. The team was very attentive and friendly. I highly recommend them.

"The pick up in London went great, and my husband just received everything in Sydney. Thank you for all of your help."
Stephanie - Sydney, Australia

Luggage Free is a specialty service offering travelers the ability to ship luggage ahead to any destination worldwide, allowing them the ability to avoid the inconvenience of carrying, checking and claiming luggage – even going through customs.

Our luggage shipping service is guaranteed, allowing the traveler to avoid unnecessary aggravation and save time – safely and in style.

Luggage Free - Luggage Shipping Services

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