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Customer Reviews

We’ve partnered with Trustpilot to bring you the latest reviews from real customers. See what they have to say about how Luggage Free has improved their travel experience.

What our customers are saying now

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Posted 2017-02-18 by Marilyn

NY to Queenstown, NZ

Efficient from start to finish. Clear instructions on how to fill out NZ custom info and all I had to do was printout 16 pages of paperwork and call FedEx. 6 days later I got an email it was at the hotel. I will use again

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Posted 2017-02-18 by Zanetha

Fantastic service

Truly impressed with the service I received by Luggage Free. Top-notch customer service reps - every missive was answered promptly by thoughtful and knowledgeable professionals. My luggage arrived on-time and in great shape. (US to Italy.) I recommend Luggage Free without reservation. 5 stars, all the way.

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Posted 2017-02-17 by Vanessa�

The best experience

We am so happy with the service you and your team supplied to us while we were in the USA and Mexico You were our first, and main point of contact with the company and your customer service is second to none, thank you so much The way the process was executed couldn't have been more efficient, it went without a hitch I have already recommended Luggage Free to many of my clients, family and friends in Australia and we will most certainly use your services again I would be happy for this review to be published on your website or social media Thank you again for making our trip so much better and so much easier. It was a pleasure doing business with you Sincerely, Vanessa Cox And Zach Ryan

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Posted 2017-02-14 by Thomas�

Hassel free luggage free

I was recently traveling on business prior to a ski vacation and opted to try advanced ski/boots/luggage delivery for the first time. The service was seamless. Easy to follow process. I left my gear outside on my front porch and that was it. I was notified by email when they were picked up and then again on delivery. So simple. No checked baggage.

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Posted 2017-02-10 by Mike

Great company!

Very helpful for my travelling needs! Thank you. I'm very satisfied with the service luggage free provides!

"None of these services could top New York's Luggage Free, which seemed to grasp the concept that if you're paying for a premium service, you want premium service..."
The Wall Street Journal

Luggage Free is a specialty service offering travelers the ability to ship luggage ahead to any destination worldwide, allowing them the ability to avoid the inconvenience of carrying, checking and claiming luggage – even going through customs.

Our luggage shipping service is guaranteed, allowing the traveler to avoid unnecessary aggravation and save time – safely and in style.

Luggage Free - Luggage Shipping Services

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