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Customer Reviews

Customer Reviews

We’ve partnered with Trustpilot to bring you the latest reviews from real customers. See what they have to say about how Luggage Free has improved their travel experience.

What our customers are saying now

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Posted 2017-09-25 by customer C. Cranshaw

The personal care and attention to …

The personal care and attention to detail makes me prefer them over the previous company. Simple as being able to pick up the phone and speak to a live person about my belongings gave me piece of mind.

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Posted 2017-09-25 by Eve J

Flawless

Flawless....pickup, delivery, all good.

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Posted 2017-09-25 by customer

Very easy

Very easy, only minor glitch was email sent to Doonbeg Hotel (in Ireland) concierge rather than golf shop, but it was easily fixed and appropriate customs docs were printed.

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Posted 2017-09-25 by Steph

Personally Affected by Others Loss

Personally, as our first experience, it was great. Your people were very kind and helpful. However, traveling with a couple whose luggage was lost, it was quite disturbing and disrupting to everyone.

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Posted 2017-09-24 by customer

So easy and worry free

So easy and worry free! Luggage arrived on time and excellent communication

"None of these services could top New York's Luggage Free, which seemed to grasp the concept that if you're paying for a premium service, you want premium service..."
The Wall Street Journal

Luggage Free is a specialty service offering travelers the ability to ship luggage ahead to any destination worldwide, allowing them the ability to avoid the inconvenience of carrying, checking and claiming luggage – even going through customs.

Our luggage shipping service is guaranteed, allowing the traveler to avoid unnecessary aggravation and save time – safely and in style.

Luggage Free - Luggage Shipping Services

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