Customer Reviews

Customer Reviews

We’ve partnered with Trustpilot to bring you the latest reviews from real customers. See what they have to say about how Luggage Free has improved their travel experience.

What our customers are saying now

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Posted 2017-06-09 by Toni & Joe

This is the second time we had the …

This is the second time we had the pleasure of using your service, once from Malta and then British Columbia. All of your employees we spoke with are a credit to your company. Each have been pleasant to work with and gave us great confidence that our luggage would arrive as requested. I will recommend your service every time I get a chance. Hats off to a company that provides great service!!!!

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Posted 2017-06-08 by Deborah

Cannot overstate how lovely it was not …

Cannot overstate how lovely it was not to have to deal with checked baggage on 3-1/2 week trip to Europe. Luggage Free made it easy!

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Posted 2017-06-08 by Brittany McGuffin

Wonderful Company for Luggage …

Wonderful Company for Luggage Transportation This is the second time we have used your shipping services (to Hawaii from the Gulf Coast) and both times have been extremely easy and convenient. We have no complaints whatsoever. We plan to use Luggage Free more in the future. We are so glad we found you guys. Thank you for all of your help!

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Posted 2017-06-05 by jim harrison

Heavy thumb on the scale leads to overcharging

three bags shipped from Barcelona to US. Charged for 127 pounds. Weighed upon arrival and weight was 92 pounds. one empty briefcase and on small nylon bag with dirty clothes shipped from Miami. Billed for 57 pounds. Briefcase weighs 7 pounds and nylon bag used last week for same purpose weighed 19 pounds on airline scale. heavy thumb on LF scale,

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Posted 2017-05-19 by Frank

Fantastic service

Fantastic service. Easy to use, very fair price. They keep you up to date with the status of your luggage and gear. I will definitely use them again!

"None of these services could top New York's Luggage Free, which seemed to grasp the concept that if you're paying for a premium service, you want premium service..."
The Wall Street Journal

Luggage Free is a specialty service offering travelers the ability to ship luggage ahead to any destination worldwide, allowing them the ability to avoid the inconvenience of carrying, checking and claiming luggage – even going through customs.

Our luggage shipping service is guaranteed, allowing the traveler to avoid unnecessary aggravation and save time – safely and in style.

Luggage Free - Luggage Shipping Services

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