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Customer Reviews

We’ve partnered with Trustpilot to bring you the latest reviews from real customers. See what they have to say about how Luggage Free has improved their travel experience.

What our customers are saying now

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Posted 2019-08-25 by KathyW

Exceptional service

My father-in-law had to leave a cruise for health reasons on a Canadian cruise. We had to find him and his wife a way to get back home that didn’t include her having to handle 2 50 pound bags. Looked at several options but decided to use Luggage Free. We were thrilled with their service! The bags were picked up, shipped and arrived at our home long before the promised delivery date. We could not be more grateful for the wonderful efficiency.

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Posted 2019-08-24 by customer

Worth the money

Easy to use; everything was first class. Bag arrived in Italy on time.

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Posted 2019-08-24 by M Ali

Great service, Highly recommend!

Great service! Wonderful customer service. My bag arrived 3 whole days before it was supposed to. Highly recommend!

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Posted 2019-08-24 by Elizabeth

They were very responsive & took care…

They were very responsive & took care of my issue quickly. It was a bit expensive but I needed my luggage that I accidentally left in Utah. They picked it up that day Tuesday & I had it Friday morning. I highly recommend this service.

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Posted 2019-08-24 by Robert

luggage was picked up on time just one…

luggage was picked up on time just one day after I booked. It arrived af my hotel actually 5 days early!

"None of these services could top New York's Luggage Free, which seemed to grasp the concept that if you're paying for a premium service, you want premium service..."
The Wall Street Journal

Luggage Free is a specialty service offering travelers the ability to ship luggage ahead to any destination worldwide, allowing them the ability to avoid the inconvenience of carrying, checking and claiming luggage – even going through customs.

Our luggage shipping service is guaranteed, allowing the traveler to avoid unnecessary aggravation and save time – safely and in style.

Luggage Free - Luggage Shipping Services

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