“None of these services could top New York’s Luggage Free, which seemed to grasp the concept that if you’re paying for a premium service, you want premium service."
“The companies put a fine point on making service pleasant and easy. Callers to Luggage Free are greeted on the first or second ring by another human, rather than an automated system."
“'Shipping the family luggage was a lifesaver,'“ said Alan Gallanty, a Manhattan lawyer who used LuggageFree to send four golf bags and two big suitcases both ways on a trip“
“Now that I have two small children I really appreciate not having to haul around all of the stuff it takes for our vacations.“